Contact Western Chief
Contact Western Chief – If you are a retailer please contact sales@washingtonshoe.com. For website inquiries and customer service, please contact customerservice@washingtonshoe.com.
Customer Service
Our Customer Service lines are open Monday-Friday 9:00AM-4:00PM PST. We’re closed on weekends and national holidays. We’re happy to assist you with returns, orders, and general questions.
Toll-Free: (800) 925-7463
Phone: (253) 234-3000
Fax: (253) 234-3001
If you are requesting an exchange, return, or replacement, you can visit our Returns Portal. For any questions about this process, we recommend you reach out to our customer service engagement specialists.
Corporate Offices
Washington Shoe Company
5530 S 226th Street
Kent, WA 98032
Toll-Free: (800) 925-7463
Phone: (253) 234-3000
Fax: (253) 234-3001